System

Exchange System

A currency exchange platform with a live public rate board and a back office that records every transaction in one place.

  • Client

    elyasi group

  • Type

    System

  • Timeline

    2 Weeks

  • Deliverables

    Public live rate board · Multi-currency rate management · Transaction ledger and receipts · Teller and admin roles · Daily reconciliation report · Kurdish, Arabic and English · Responsive build · Hosting and handover training

THE CHALLENGE

Rates lived on a whiteboard and in WhatsApp messages. Customers had to call or walk in just to ask what the rate was, and staff answered the same question dozens of times a day. Transactions were written in notebooks and later re-typed into spreadsheets, so the daily close never matched the drawer without someone hunting for the gap. Nobody could say who changed a rate, or when.

THE SOLUTION

A public rate page that updates the second a rate is changed in the back office, in Kurdish, Arabic and English, built mobile-first because that's where customers check it. An admin dashboard for setting buy and sell rates per currency, with spread controls and a full change log. A transaction ledger with printed receipts, teller accounts that can record transactions but not edit rates, and a one-click daily close-out report that reconciles against the drawer.

THE RESULT

Rates now change in one place instead of five, and reach customers before they reach the counter. The daily close is a report rather than a search, and every rate change carries a name and a timestamp.

  • elyasi

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